What happens if something goes wrong? I'm worried about customer service and timely follow-up - my business can't survive without email!

One of the benefits of our Hosted business-class messaging solution is that we understand you need access to your email 24 hours a day, 365 days a year. We have a team of IT operations resources available around the clock that are proactively monitoring the system. These resources monitor for and respond to outages as well as performance degradations, all focused on ensuring your email solution is operating at the highest level of performance. If you are experiencing a problem, you can immediately call our support desk and they will open a support ticket. If they can’t help you directly, the operators will escalate the ticket to a senior engineer for resolution.